Privacy Policy
Who we are
The Glenfield Millennium Green is a community garden run by local people for local people. This privacy policy explains how we collect, use, store and protect personal information provided to us through our website, forms, email, events, volunteering activities, donations, enquiries, comments, social media, newsletters or any other means.
What information we collect
We may collect personal information that you choose to provide to us, including your name, address, email address, telephone number, organisation, volunteer interests, event attendance, donation details, newsletter preferences, comments, feedback, photographs or other information submitted through forms or correspondence.
We may also collect limited technical information when you use our website, such as your IP address, browser type, device information and cookie preferences, where this is necessary for website security, functionality, analytics or spam prevention.
How we collect information
We collect information when you complete a paper or online form, sign up to receive updates, contact us by email or telephone, attend an event, volunteer with us, make a donation, leave a comment, interact with us on social media, or otherwise provide information to us directly.
How we use your information
We use personal information to respond to enquiries, manage volunteers and events, keep records, administer donations or support, improve our activities, maintain website security, and communicate with people who have expressed an interest in Glenfield Millennium Green.
Where appropriate, we may use contact details collected through forms, events, enquiries, donations, volunteering or other interactions to send future newsletters, updates, event information, volunteering opportunities, fundraising information or other communications about Glenfield Millennium Green.
You can ask us to stop sending these communications at any time by contacting us or by using any unsubscribe or opt-out method provided in the communication.
We will only use your personal information for purposes that are fair, lawful and relevant to Glenfield Millennium Green and its community activities.
Lawful basis for using your information
We process personal information where we have a lawful basis to do so. This may include your consent, our legitimate interests in running and promoting Glenfield Millennium Green, compliance with a legal obligation, or where processing is necessary to manage volunteering, events, donations or other activities you choose to take part in.
Where we rely on consent, you may withdraw it at any time. Where we rely on legitimate interests, we will balance our interests against your rights and expectations.
Who we share your information with
We do not sell personal information. We may share information with trusted service providers who help us operate our website, manage communications, process forms, administer events, store records, provide email newsletter services or support our activities. We may also share information where required by law, regulation, safeguarding duties, insurance requirements or other legitimate administrative purposes.
How long we keep your information
We keep personal information only for as long as necessary for the purpose for which it was collected, including to manage communications, maintain records, meet legal or accounting requirements, handle enquiries, support volunteering or events, and protect Glenfield Millennium Green’s legitimate interests.
If you ask us to stop sending newsletters or updates, we may retain limited information to record your preference and ensure we do not contact you again unless you later ask us to.
Your rights
You have rights under data protection law, including the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information, object to or restrict certain uses of your information, and withdraw consent where we rely on it. Some rights may be subject to legal exemptions or record-keeping requirements.
Cookies and website content
Our website may use cookies or similar technologies to help it work properly, improve security, remember preferences or understand how visitors use the site. Some pages may include content from other websites, such as videos, images or social media content. Those third-party websites may collect information about your interaction with their content in accordance with their own privacy policies.
Photographs and media
Where photographs, video or other media are taken at events or activities, we will use them responsibly for community updates, newsletters, publicity, social media, website content or record-keeping. If you do not wish to be photographed or included in media, please let us know where practical.
How we protect your information
We take reasonable steps to keep personal information secure and to protect it from unauthorised access, loss, misuse or disclosure. Access to personal information is limited to those who need it for Glenfield Millennium Green’s activities.
Contact us
If you have any questions about this privacy policy, want to update your details, withdraw consent, unsubscribe from communications or exercise your data protection rights, please contact Glenfield Millennium Green using the contact details provided on our website or in our communications.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our activities, legal requirements or how we collect and use personal information. The latest version will be made available through our website or on request.